
Ford Motor Company issued a stop-drive order on March 15, 2024, affecting approximately 18,000 Mustang Mach-E electric vehicles due to battery overheating risks that could lead to fires. The recall (NHTSA Campaign Number 24V-182) involves 2021-2023 models equipped with high-voltage battery packs supplied by SK On, following three confirmed thermal events and one garage fire in February 2024.
The recall specifically targets Ford Mustang Mach-E vehicles manufactured between May 27, 2020, and August 24, 2023. Affected model years include 2021, 2022, and 2023 Standard Range and Extended Range variants. Ford states that approximately 18,139 vehicles in the U.S. contain the defective SK On battery cells that may experience internal short circuits. Canadian owners should add an additional 2,689 vehicles to this count.
The primary concern involves lithium-ion battery cells that can develop internal defects, leading to thermal runaway—a chain reaction where battery temperature rapidly escalates, potentially causing fires even when vehicles are parked and powered off. Ford documented three thermal events between January and February 2024, with one incident resulting in significant property damage when a parked Mach-E ignited inside a residential garage.
Ford instructs affected owners to immediately stop driving their vehicles and park them outdoors, away from structures. Contact Ford Customer Service at 1-866-436-7332 or visit your nearest Ford dealership to verify your VIN status. Dealers will replace the entire high-voltage battery pack free of charge, though repairs may take 4-6 weeks due to parts availability. Ford is offering loaner vehicles and alternative transportation reimbursement during the repair period.
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